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| Are my
credit card details secure?
Yes. We take security extremely seriously and use current industry standards. We use a Secure Socket Layer (SSL) secure server with 128-bit encryption. Therefore, your credit card information is perfectly safe. If this technology is new to you and you don't fully understand what that means, we would advise you to spend just a few moments to read the rest of this short guide. It is essential information for people shopping online. |
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| Why is
it important that credit card details are secure?
It is extremely important that your credit card details remain secure in order to avoid becoming the victim of fraud. Although some people are happy to transmit their credit card details over normal internet connections or via email, there are risks involved. By not using a secure connection there is the potential problem that someone else could obtain your details and use them for fraudulent purposes (i.e. buying goods and landing you with the bill). Although this is unlikely, is it worth any risk? By educating yourself as to what a secure server is you can buy over the internet confident that you are doing so safely. Our website is secure. |
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| What is
a "secure server"?
The difference between a standard server and a secure server is as follows. A standard server is the computer you connect to, which allows you access to the internet (the world wide web). When you browse the internet, your connection operates across various computers, routers and switches, so potentially anything you do over the internet could be viewed by someone else (not that it is likely). This standard connection is not secure though, so it is not really appropriate for submitting credit card details, just in case. Secure servers were designed specifically to transfer sensitive information via the internet in a perfectly safe way. The secure server encrypts the data (such as credit card numbers) before transmitting it across the web. Encrypting means that the information is effectively scrambled into an unreadable format before it reaches the internet and is then unscrambled back to how it was when it reaches the intended destination. There have been no reported problems with this system, so you can be confident that your details are secure. |
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| How can
I confirm a server is secure?
Here we explain how you can confirm our payment pages are hosted on a secure server. You can then use the information to confirm the security of other sites before using them. There are a number of ways to confirm the server is secure by looking on the payment page (the one which asks for your credit card number). Firstly, look at the URL of the page. Normally it will start with HTTP, but on a secure server it starts with HTTPS (the 'S' denoting Secure). Also look out for a padlock icon at the bottom of the screen. If you hover over the padlock, it will show that it is an SSL 128-bit server. If you then double-click on the padlock you will see the certificate displayed confirming the payment screen is hosted on a secure server. You will also see that the certificate has been issued by "Thawte" and the date the certificate was valid from and when it expires. If you haven't heard of "Thawte", they are one of the largest certificate authorities in the world. A simple search for "Thawte" on any Search Engine such as Google or Yahoo! will give you more details about them if you need it. Hopefully now you have all the information you need for safe shopping on the internet. So you can shop with confidence! Enjoy! |
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